Welcome to the Woodcrest Smart Appliance Service (we, us, our). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through various communication channels, such as our call request form. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website or use our services, we may collect both personal and non-personal information from you. Personal information includes details such as your name, email address, and phone number, which you provide when submitting a service request or contacting us. Non-personal information is collected automatically through cookies, web beacons, and other tracking technologies and consists of browser details, operating system information, IP addresses, and browsing history on our site.

Use of Information

The personal information we collect is used for service-related purposes, such as responding to inquiries, processing service requests, and improving our services. We may also use your information to communicate with you via phone, email, or text, provided you have consented to such communications. Non-personal information helps us enhance user experience, analyze website traffic, and optimize our marketing strategies.

Information Sharing

Your personal information may be shared with our trusted partners and affiliates to facilitate our operations and deliver the services you request. These partners are obligated to protect your information and use it only for the purposes for which it was shared. We do not sell or lease your personal information to third parties. Non-personal information may be shared for analytical and marketing purposes.

Contact and Opt-Out

If you wish to opt-out of communications from us or have questions about our privacy practices, please contact Woodcrest Smart Appliance Service at (951) 720-2304. We strive to honor all opt-out requests promptly and ensure your privacy preferences are respected.

Legal Terms

By contacting us through our website or phone, you agree to waive the right to sue or take any legal action beyond direct negotiation for disputes related to our website or services. Any claims related to our services are limited to a maximum compensation of $100. Additionally, in the event of a dispute, each party agrees to bear their own legal fees and expenses.

Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website and services after changes are made constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.